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Returns & Refund Policy
Thank you for your interest in Blindify products. We truly value your expectations and want you to shop with confidence. Before placing an order, we kindly ask that you review our return and refund policy carefully.
30-Day Satisfaction Guarantee
If an issue occurs due to our error—such as incorrect sizing, wrong color, or product quality concerns—please contact us at any time within 30 days of delivery. Our team will be happy to assist and make it right.
Due to the customized nature of our products, we are unable to accept returns or exchanges for non-quality-related reasons.
Shipping Responsibilities
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Customer Responsibility:
Return shipping costs for non-defective or non-quality-related returns. -
Blindify Responsibility:
Replacement shipping costs and return shipping for defective, damaged, or incorrect items, including but not limited to incorrect products or quality issues.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be automatically issued to your original payment method. Processing times may vary depending on your payment provider.
Get in Touch With Us
Need help ?
service@blindifyhome.com
Need an expert?
(+86) 15757135536 (wa) Sun-Thu 4PM-1AM PST
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