At Blindify, every order is more than just a shipment — it’s a product we craft and package with care, love, and attention to detail. We value each of our customers and are dedicated to delivering your custom and smart window treatments safely, efficiently, and on time.
Here’s everything you need to know about our shipping process, fees, and timelines.
Order Processing Time
After your order is placed, we immediately begin customizing and carefully packaging your shades. Production and packaging typically take 3–7 business days, depending on the product. Our warehouse operates Monday–Saturday during standard business hours, excluding holidays.
Shipping Time & Carriers
We offer free worldwide shipping via trusted carriers mainly including UPS, DHL, FedEx, USPS, DPD.
Once your order ships, you will receive a tracking number via email to monitor your package in real time.
After processing and leaving our warehouse, your order typically takes 2-7 business days to arrive, depending on the product and destination.
Note: Delivery times may vary due to location, customs, weather, holidays, or unforeseen delays.
Production & Delivery schedule by Product Type
| Product Type | Handling Time | Delivery Time |
| Fabric Swatches | 1-2 Business Days | 2–4 Business Days |
| Accessories (Remote, Motors, etc.) | 1-2 Business Days | 5–7 Business Days |
| Roller Shades | 3–5 Business Days | 5–7 Business Days |
| Zebra Shades | 3–5 Business Days | 5–7 Business Days |
| Bamboo Woven Shades | 3–5 Business Days | 5–7 Business Days |
| Cellular Shades | 5–7 Business Days | 5–7 Business Days |
| Solar Shades | 3–5 Business Days | 5–7 Business Days |
| Dual Shades | 3–5 Business Days | 5–7 Business Days |
| Horizontal Sheer Shades | 3–5 Business Days | 5–7 Business Days |
| Vertical Blinds | 3–5 Business Days | 5–7 Business Days |
| Vertical Sheer Drapes | 4-6 Business Days | 5–7 Business Days |
*Due to customization and shipping requirements, all Pergola orders are shipped by sea, with a total production and transit time of approximately 30-60 days.
Delivery Restrictions
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We cannot deliver to PO Boxes. Please provide a valid street address.
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Certain remote or restricted locations may require additional transit time; our team will contact you if this applies.
Duties, Taxes & Import Fees
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All international duties, taxes, and fees are included in the final price at checkout.
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No additional fees will be charged upon delivery.
Order Modification & Cancellations
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Orders can be modified or cancelled within 24 hours of placement.
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Custom or in-production items cannot be canceled or modified once production has started.
Damaged, Lost, or Delayed Orders
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Inspect your items upon delivery. If your package is damaged, please report it within 48 hours of receipt.
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For lost, delayed, or damaged shipments, our support team will work with the carrier to resolve the issue or arrange a replacement.
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Keep all packaging and photos of the item for claims processing.
Customer Support
For questions about your order, urgent requests, shipping and delivery, please contact:
Email: support@blindifyhome.com / contact@blindifyhome.com
We’re here to make your Blindify experience seamless, from ordering to installation.
Disclaimer / Liability
While Blindify takes every precaution to ensure your order is packaged, shipped, and delivered safely, we are not responsible for:
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Delays caused by carriers, customs, weather, or other unforeseen circumstances.
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Packages marked as delivered by the carrier but not received at the shipping address.
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Any damages incurred during transit once the package has left our warehouse.
By placing an order with Blindify, you acknowledge that delivery times are estimates and may vary. Our support team will assist with lost, delayed, or damaged packages to the best of our ability, but we cannot assume liability for factors outside our control.