Blindify Warranty

Blindify® provides a 2-year limited warranty covering all motors, control systems, and components from the date of purchase. This warranty remains valid for the original purchaser under normal usage conditions throughout their ownership period. Should any manufacturing defects occur during the warranty term, we will repair or replace the affected parts at no cost. Note: This warranty is non-transferable, applies exclusively to the original purchaser, and for custom products, requires installation in the originally specified windows.

What is Covered

The product is covered by a limited lifetime warranty under the following conditions:

Shipping damage : Provided it is reported within 30 calendar days of receiving the product.(Please do not discard the packaging until you receive further instructions from us.)

Manufacturing or workmanship defects : Related to fabrics, motorization systems, or accessories, provided the product was properly installed and used in accordance with the manual.If the product is found to have a manufacturing defect in materials, we will, at our discretion, take one of the following actions during the warranty period.

  • Repair the product (free of charge)
  • Replace the product (free of charge)
  • Refund the purchase price of the product

What is Not Covered

Natural Wear and Tear:

  • Plastic parts may yellow or crack over time
  • Fabrics, slats, and vanes may naturally change color over time
  • Natural materials (including but not limited to wood, bamboo, and reeds) may show variations in color, grain, or texture
  • Wood slats may warp or crack in areas with high humidity and/or high heat

*Accelerated aging test results of shade materials based on Blindify's laboratory testing.

Inappropriate Use:

  • Improper installation, operation, or cleaning
  • Abuse, Misuse, Alterations
  • User modifications
  • Exposure to salt air
  • Extraordinary use

Conceivable Accidents

  • Damage from children, pets or insects
  • Natural disasters

Blindify® Extended Motor Warrant for Custom Blinds and Shades

In addition to the Blindify Standard warranty, we offer an extended warranty for the motors of indoor shading products.

  • Extend to 3 Years: $39
  • Extend to 4 Years: $49

*Blindify reserves the right to modify the policy and has the final interpretation of it.

*The warranty will take effect from the date of your purchase.